Event reminder emails not sent

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11 years 3 months ago #53970 by Aidan
Event reminder emails not sent was created by Aidan
Hi Tuan,

I have been unable to get Event Bookings to send reminder emails to event registrants prior to event.

I believe I have the feature configured correctly and other Event Bookings emails (booking confirmation, mass mail) are working correctly.

Are there any common causes of this problem that I can address?

We are using Event Booking 1.6.3 on Joomla! 2.5.19

Thanks

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11 years 3 months ago #54005 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event reminder emails not sent
Did you publish the EB Reminder plugin in Events Booking ? Infact, sending reminder using system plugin is not really reliable, so maybe you should upgrade to latest version of Events Booking (1.6.7) and setup cron job to send emails

Regards,

Tuan
The following user(s) said Thank You: Aidan

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11 years 3 months ago #54037 by Aidan
Replied by Aidan on topic Event reminder emails not sent
Thanks Tuan - I have found and published the plugin 'EBreminder'

Will see how that goes before upgrading and using CronJob

Thanks again
Aidan

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11 years 3 months ago #54043 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event reminder emails not sent
OK Aidan.

Tuan

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