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"Process Registration" button on front end
- Chris Nelson
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11 years 4 months ago - 11 years 4 months ago #52436
by Chris Nelson
"Process Registration" button on front end was created by Chris Nelson
Hello,
I apologize for so many posts asking questions. We ran into one when testing registering for events from the front end, and noticed in Google Chrome we have to hit the "Process Registration" button 3 times in order for it to actually process the registration for the user.
Also, it appears to have to be clicked twice using Mozilla Firefox in order for the button to work.
Just for complete testing, Internet Explorer the "Process Registration" button works just fine. However, the dates on the calendar don't line up with the correct days. It says today, November 12, 2014, is a Friday, when it is in fact a Wednesday. How would i resolve the Calendar displaying incorrectly when it only happens using Internet Explorer?
I have attached a screenshot of the calendar while using Internet Explorer.
Thank you for all your assistance.
I apologize for so many posts asking questions. We ran into one when testing registering for events from the front end, and noticed in Google Chrome we have to hit the "Process Registration" button 3 times in order for it to actually process the registration for the user.
Also, it appears to have to be clicked twice using Mozilla Firefox in order for the button to work.
Just for complete testing, Internet Explorer the "Process Registration" button works just fine. However, the dates on the calendar don't line up with the correct days. It says today, November 12, 2014, is a Friday, when it is in fact a Wednesday. How would i resolve the Calendar displaying incorrectly when it only happens using Internet Explorer?
I have attached a screenshot of the calendar while using Internet Explorer.
Thank you for all your assistance.
Last edit: 11 years 4 months ago by Chris Nelson.
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- Tuan Pham Ngoc
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11 years 4 months ago #52458
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Process Registration" button on front end
Hi Chris
Could you please submit a support ticket sending us super admin account of your site so that we can check to see what's wrong and get it corrected for you?
Regards,
Tuan
Could you please submit a support ticket sending us super admin account of your site so that we can check to see what's wrong and get it corrected for you?
Regards,
Tuan
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- Tony Cline
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11 years 2 months ago #56054
by Tony Cline
Replied by Tony Cline on topic "Process Registration" button on front end
Hi Tuan,
It appears that we too are having issues with the "Process registration in Google Chrome (not sure about the other browsers). We also have to click the "process registration" button multiple times.
It appears that we too are having issues with the "Process registration in Google Chrome (not sure about the other browsers). We also have to click the "process registration" button multiple times.
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- Tuan Pham Ngoc
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11 years 2 months ago #56076
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Process Registration" button on front end
Hi Tony
Indeed it was a bug in the extension when I first released 1.6.9 (only happens when you logged in during the registration). Please download latest version (still 1.6.9) from My Downloads section, upgrade it to your site and the issue will be sorted
Regards,
Tuan
Indeed it was a bug in the extension when I first released 1.6.9 (only happens when you logged in during the registration). Please download latest version (still 1.6.9) from My Downloads section, upgrade it to your site and the issue will be sorted
Regards,
Tuan
The following user(s) said Thank You: Tony Cline
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