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Custom field tags issue in emails
- Kirderf
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11 years 4 months ago #52017
by Kirderf
Custom field tags issue in emails was created by Kirderf
On my site I use several custom fields and most of them are not required to fill in. On the "Thank you message" and in the email templates I use specific tags (not the [REGISTRATION_DETAILS] tag) to get better control the layout.
On the "Thank you message" page, fields without information are shown blank. However, in the emails the fields are shown as their tags. For instance, if a user doesn't fill in the "Age" field, it is shown as [AGE] in the email.
Is there any way to resolve this?
On the "Thank you message" page, fields without information are shown blank. However, in the emails the fields are shown as their tags. For instance, if a user doesn't fill in the "Age" field, it is shown as [AGE] in the email.
Is there any way to resolve this?
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- Tuan Pham Ngoc
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11 years 4 months ago #52020
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field tags issue in emails
Hi Kirderf
It is not possible by default. Please submit a support ticket sending us super admin and FTP account of your site. I am going to edit the code to get it work for you on tomorrow morning
Regards,
Tuan
It is not possible by default. Please submit a support ticket sending us super admin and FTP account of your site. I am going to edit the code to get it work for you on tomorrow morning
Regards,
Tuan
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