No way to apply coupon code at checkout

  • Corrie McGaughey
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10 years 9 months ago - 10 years 9 months ago #51231 by Corrie McGaughey
No way to apply coupon code at checkout was created by Corrie McGaughey
I just upgraded my Event Booking and when I test the checkout process I noticed there is no way to "apply" the coupon codes I have in the system. The codes have worked in the past but now there is no way to add the code to your cart to change the price during checkout. I've searched the forum and all throughout the configuration and can't figure out what is wrong. Please advise! View the cart link View site Thank you for your assistance!!

UPDATE: I apologize for posting this in the wrong forum. I noticed my mistake but can't figure out how to move it to the correct forum.
Last edit: 10 years 9 months ago by Corrie McGaughey. Reason: posting in wrong forum

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10 years 9 months ago #51237 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No way to apply coupon code at checkout
Hi

Could you please check and make sure:

1. You enable coupon in Configuration of Events Booking

2. You enable coupon for the events you are registering for ?

Please check it and get back to me

Tuan

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10 years 9 months ago #51254 by Corrie McGaughey
Replied by Corrie McGaughey on topic No way to apply coupon code at checkout
Configuration - Enable Coupon Feature set to Yes
And in each event Enable Coupon is set to Both Individual and Group Registration.

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10 years 9 months ago - 10 years 9 months ago #51261 by Corrie McGaughey
Replied by Corrie McGaughey on topic No way to apply coupon code at checkout
Here is a snapshot of the page. There isn't a button to apply the coupon code. When I performed a test checkout and entered the coupon code the price was not adjusted. How does the customer apply the coupon code? I've checked the settings and to my knowledge everything is correct. Please help! Coupon codes are active and parents are wanting to use them to register!
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Last edit: 10 years 9 months ago by Corrie McGaughey. Reason: updated question

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10 years 9 months ago #51268 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No way to apply coupon code at checkout
Ah

No need to press any button. After you entered it, the discounted price will be updated right away.

Please try it and you will see

Tuan

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