Registration Box is smaller than content

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11 years 5 months ago #50661 by Manny
Hello,
Whenever you click the register button the ajax pops up and shows the cart however its extremely cut off. Please see screen shot. How do I correct this?

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11 years 5 months ago #50669 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration Box is smaller than content
Hi Manny

I think there are something with css here. Could you please submit a support ticket sending us super admin and FTP account of your site so that I can ask my template developer to look at it and correct it for you ?

Regards,

Tuan

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11 years 5 months ago #50678 by Manny
Replied by Manny on topic Registration Box is smaller than content
Ticket submited

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11 years 5 months ago #50700 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration Box is smaller than content
Thanks Manny. My dev just fixed the issue. it happens because of a conflict with your site template. However, we will add this fix to core download package as well, so you won't have to worry about it when upgrading to future releases of the extension

Regards,

Tuan
The following user(s) said Thank You: Manny

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11 years 5 months ago - 11 years 5 months ago #50765 by Manny
Replied by Manny on topic Registration Box is smaller than content
Thanks for the quick turnaround! Thats awesome!!
Last edit: 11 years 5 months ago by Manny.

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11 years 5 months ago #50770 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration Box is smaller than content
No problem. Please continue to setup and use the extension. If you need any help, please don't hesitate to ask !

Regards,

Tuan

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11 years 5 months ago #50776 by Manny
Replied by Manny on topic Registration Box is smaller than content
Is there anyway to remove the ajax cart popup and go straight to check out? Mainly for mobile response reasons.

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11 years 5 months ago #50784 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration Box is smaller than content
Hi Manny

That will require some code modification. You can submit a support ticket sending us super admin and FTP account of your site so that we can do the modification for you.

However, please note that doing that will prevent you from upgrading to future release (when you upgrade, all the modification will be lost)

Regards,

Tuan

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11 years 5 months ago - 11 years 5 months ago #50804 by Manny
Replied by Manny on topic Registration Box is smaller than content
Thanks! Ill think about that one. How do I enable it so that people are allow to purchase multiple tickets? Right now it shows a x over the quantity.

Talk to you soon
Last edit: 11 years 5 months ago by Manny.

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11 years 5 months ago #50830 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration Box is smaller than content
Go to Events Booking -> Configuration, find the config option Prevent Duplicate Registration, set it to No and It will work well

Tuan

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