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Process Reg button doesn't work when > 1 error
- Judy Akers
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11 years 6 months ago - 11 years 6 months ago #50444
by Judy Akers
Process Reg button doesn't work when > 1 error was created by Judy Akers
This needs to move to General Questions, not Pre-sales.
The Process Registration button does not work under the following circumstance:
- More than 1 required field has not been filled in properly
- More than 1 attempt to fix fields has been made and Process Registration button hit more than once
So if more than 1 attempt to fix required fields is made, it will not process the registration.
One of the event forms where this is happening is located at
www.hesc.ny.gov/partner-access/high-scho...al-registration.html
If you create a registration, please use the comment box to identify it as a TEST RECORD
The Process Registration button does not work under the following circumstance:
- More than 1 required field has not been filled in properly
- More than 1 attempt to fix fields has been made and Process Registration button hit more than once
So if more than 1 attempt to fix required fields is made, it will not process the registration.
One of the event forms where this is happening is located at
www.hesc.ny.gov/partner-access/high-scho...al-registration.html
If you create a registration, please use the comment box to identify it as a TEST RECORD
Last edit: 11 years 6 months ago by Judy Akers.
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- Tuan Pham Ngoc
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11 years 6 months ago #50459
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Process Reg button doesn't work when > 1 error
Hi Judy
I believe there is javascript conflict. Please submit a support ticket sending us admin and FTP account of your site, I will ask my dev to check to see what's wrong and get it corrected for you
Regards,
Tuan
I believe there is javascript conflict. Please submit a support ticket sending us admin and FTP account of your site, I will ask my dev to check to see what's wrong and get it corrected for you
Regards,
Tuan
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