Process Reg button doesn't work when > 1 error

  • Judy Akers
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11 years 6 months ago - 11 years 6 months ago #50444 by Judy Akers
This needs to move to General Questions, not Pre-sales.

The Process Registration button does not work under the following circumstance:

- More than 1 required field has not been filled in properly
- More than 1 attempt to fix fields has been made and Process Registration button hit more than once

So if more than 1 attempt to fix required fields is made, it will not process the registration.

One of the event forms where this is happening is located at
www.hesc.ny.gov/partner-access/high-scho...al-registration.html

If you create a registration, please use the comment box to identify it as a TEST RECORD
Last edit: 11 years 6 months ago by Judy Akers.

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11 years 6 months ago #50459 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Process Reg button doesn't work when > 1 error
Hi Judy

I believe there is javascript conflict. Please submit a support ticket sending us admin and FTP account of your site, I will ask my dev to check to see what's wrong and get it corrected for you

Regards,

Tuan

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