Submit button problem for registration

  • Raimond
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11 years 6 months ago #50375 by Raimond
Hi,

Since I've update the version to v1.6.6 i cannot submit an event registration anymore

This is only for the individual registration. The group does work properly.

Best regards
Raimond

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11 years 6 months ago #50397 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Submit button problem for registration
Hi Raimond

I see that you submitted a support ticket last night. Please send us super admin and FTP account of your site in the support ticket. I will ask my dev to check and solve the issue right away. Seems there is javascript conflict causing this issue

Tuan

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11 years 6 months ago #50403 by Ingka
Replied by Ingka on topic Submit button problem for registration
I have same problem

Have to submit button click 5-6 times

Event Booking Version 1.6.5
Joomla Version 3.3.4
Google Chrome Version 7.0.2062.124 m
PHP Version 5.4

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11 years 6 months ago #50462 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Submit button problem for registration
Hi

Version 1.6.5 has some js issues (just one some sites). So I think you should login to your account, download latest version (our system display that it is version 1.6.5 but when you download and upgrade, you will have version 1.6.6 installed)

After that, please check it again and let us know the result

Regards,

Tuan

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11 years 6 months ago #50474 by Ingka
Replied by Ingka on topic Submit button problem for registration
I updated to 1.6.6

It doesn't work, still have same problem.

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11 years 6 months ago #50475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Submit button problem for registration
Hi

In this case, please submit a support ticket sending us admin and FTP account of the site. I am going to check to see what's wrong and get it corrected for you.

Regards

Tuan

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