Event booking wrong thank you message

Registration for one of my events is giving the registrants another person's information on the registration complete page.
Thank you for you help

I have found the problem after some trial and error. For anyone else with this issue, turn off SEF management in any SEF plugin you may have for the Event Booking component. I have ARTIO JoomSEF that was redirecting parts of event booking to other pages. After turning off SEF for Event Booking, my thank you page has been fixed.

OK Kelli.

I haven't used ARTIO JoomSEF , so I am not sure why it causes this issue. Glad to hear that you have have the issue sorted.

Regards,

Tuan

We are having the same issue - except the only SEF used is Joomla! System.

Any other ideas?

Reiterating: when a user submits the form the 'thank you message' screen contains the details of registrant #1. The email that gets sent has all the correct details in it.

Hi Lance

Could you please submit a support ticket sending us information of your site so that I can check to see what's wrong and get it corrected for you ?

Regards,

Tuan

Will do. Thanks!