Questions about Event Booking

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11 years 8 months ago #47690 by morena
Questions about Event Booking was created by morena
Hi Tran,
I have sent the following questions on the ticket area:-


(1) Hi Tran,
I have installed Event booking and the extension was successfully updated.

It come back with the following message:-Warning

JFolder: :delete: Path is not a folder. Path: C:\wamp\www\cgca30\administrator\components\com_eventbooking\models

JFolder: :delete: Path is not a folder. Path: C:\wamp\www\cgca30\administrator\components\com_eventbooking\views


Should I be worried about that!!

(2) Hi
I have installed the new version. The only thing is that the events are not showing and when I try and create a new event it fails. ie it says that it is successful but when I go back into Event management, I do not see the new event created.

A little strange here.


Kind Regards

Morena Fiusco

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11 years 8 months ago #47694 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Questions about Event Booking
Hi

1 => You don't have to worry about it. It won't affect the way the system works.

2=> That's strange. Please make sure you leave us admin and FTP account of your site so that we can check it (seems we don't see your ticket in our ticket system ?)

Tuan

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11 years 8 months ago #47697 by morena
Replied by morena on topic Questions about Event Booking
Hi tran,
I entered the information 3 ways
(1) Via your Ticket system? An existing ticket.
(2) via email reply
(3) via event booking using the website.

Look that doesn't matter here. I am doing the upgrades on my laptop to see what happens. I am happy to upgrade the production site now after I back it up again and see what happens.
Are you happy to wait . This may take a while. I'm aiming to have it done by today (cross fingers).

Thanks for your patience.

Kind Regards,

Morena

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11 years 8 months ago #47698 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Questions about Event Booking
Hi Morena

Please always use support ticket system. I am checking the tickets now, so if you have the ticket on our system, it will be processed soon :).

Tuan

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11 years 8 months ago #47699 by morena
Replied by morena on topic Questions about Event Booking
Well option 1 I created a ticket, I can not find it myself. I apologise if I have given you the wrong information.
Cheers Morena

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11 years 8 months ago #47700 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Questions about Event Booking
Maybe the ticket was not saved for some reasons ? Could you please go to joomdonation.com/support-tickets.html and submit a new support ticket now ?

Regards,

Tuan

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