Blank page after clicking "process registration"

Hi Gray

There might be something special on your site causing this issue. Please submit a support ticket sending us admin and FTP account of your site.

I will check to see what's wrong and get it corrected for you !

Tuan

Hi there

Ok great I will submit a ticket with the details,

I've put a copy of the site on another server, so when you find the error
could you provide the details on how and why the problem came to be
so I can apply it to the live site.

My company doesnt allow us to give server access to 3rd parties, so the details
im sending you are for my private server. the site is identical though.

opening the support ticket now.

Best Regards

Hi

There was a bug in the plugin "Events Booking - Jomsocial Activities" and it causes the issue. We fixed it and It works well now. Please go to your site to check it and confirm !

Tuan

Hello Tuan,

I purchased Event Booking in June 2015 and I am having same problem with the screen going blank after processing a registration - can you advise how to fix this issue?

Thanks

Hi Fish

We need to check it directly on your site so that we can know what's the actual reason of the error and get it sorted. Could you please submit a support ticket sending us super admin account of your site and the link to registration page so that we can check ?

Tuan