Modal booking window and cart module problems

  • BorderC
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12 years 2 weeks ago #40510 by BorderC
Hi,
I am running the latest version of EB on a client Jommla 2.5.17 installation. It has worked well in the past but recently several errors have occurred:

Buttons in booking modal window don't work properly
When selecting an event to book, the modal booking window appears, but clicking any of the buttons does nothing. They appear dead and the window remains open. Clicking the booking button and then closing the window manually, the cart module is not updated - but when refreshing the page in the browser, the cart adds the booked event.

Can anyone advise what might be the problem? Thank you very much in advance!

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12 years 2 weeks ago #40535 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Modal booking window and cart module problems
Hi

I am not sure what happens but there must be something changes on your site causing this issue. In this case, please submit a support ticket sending me admin and FTP of your site, send me the link to the registration page.

I am going to check to see what's wrong and get it corrected for you !

Tuan

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  • BorderC
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12 years 2 weeks ago #40605 by BorderC
I have posted a support ticket with the requested information.

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