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Change a registration
- Tom
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12 years 1 month ago #39743
by Tom
Change a registration was created by Tom
Is there a way for registrants to change their registration at a later date? Currently, the only way I see of doing this is for a user to cancel and re-register.
Thanks.
Thanks.
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- Tuan Pham Ngoc
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12 years 1 month ago #39795
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
Hi Tom
Unfortunately, it is not possible. The reason is because if registrant changes the event, the price will be changed and how they will pay for you ? How will you refund the existing payment of the old registration.... ?
Regards,
Tuan
Unfortunately, it is not possible. The reason is because if registrant changes the event, the price will be changed and how they will pay for you ? How will you refund the existing payment of the old registration.... ?
Regards,
Tuan
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- Tom
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12 years 1 month ago #39841
by Tom
Replied by Tom on topic Re: Change a registration
Thanks Tuan, that explanation make good sense.
In my case, I'm not using the payment feature, so refunds aren't an issue.
In my case, I'm not using the payment feature, so refunds aren't an issue.
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12 years 1 month ago #39913
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
OK Tom. In any case, users should cancel his registration and then make the registration for the new event he wants.
Tuan
Tuan
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- Tim Bass
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12 years 3 weeks ago #40441
by Tim Bass
Replied by Tim Bass on topic Re: Change a registration
I REALLY need this feature, even if it will only work under "Offline Payment" only. In fact, I cannot even use this for the reason I purchased it without this feature. Along with being able to change the registration, I would prefer that adding individuals to a group be open-ended, not set with a fixed number at the beginning of the registration process.
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- Tuan Pham Ngoc
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12 years 3 weeks ago #40491
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
Hi Tim
This feature is nice, but to be honest, it is difficult to handle. So I am afraid of it could not be added to the extension very soon.
If you really could not use the extension because it lacks this feature you can submit a support ticket asking me for refund and we will do that !
Tuan
This feature is nice, but to be honest, it is difficult to handle. So I am afraid of it could not be added to the extension very soon.
If you really could not use the extension because it lacks this feature you can submit a support ticket asking me for refund and we will do that !
Tuan
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