Change a registration

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12 years 1 month ago #39743 by Tom
Change a registration was created by Tom
Is there a way for registrants to change their registration at a later date? Currently, the only way I see of doing this is for a user to cancel and re-register.

Thanks.

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12 years 1 month ago #39795 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
Hi Tom

Unfortunately, it is not possible. The reason is because if registrant changes the event, the price will be changed and how they will pay for you ? How will you refund the existing payment of the old registration.... ?

Regards,

Tuan

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12 years 1 month ago #39841 by Tom
Replied by Tom on topic Re: Change a registration
Thanks Tuan, that explanation make good sense.

In my case, I'm not using the payment feature, so refunds aren't an issue.

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12 years 1 month ago #39913 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
OK Tom. In any case, users should cancel his registration and then make the registration for the new event he wants.

Tuan

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12 years 3 weeks ago #40441 by Tim Bass
Replied by Tim Bass on topic Re: Change a registration
I REALLY need this feature, even if it will only work under "Offline Payment" only. In fact, I cannot even use this for the reason I purchased it without this feature. Along with being able to change the registration, I would prefer that adding individuals to a group be open-ended, not set with a fixed number at the beginning of the registration process.

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12 years 3 weeks ago #40491 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Change a registration
Hi Tim

This feature is nice, but to be honest, it is difficult to handle. So I am afraid of it could not be added to the extension very soon.

If you really could not use the extension because it lacks this feature you can submit a support ticket asking me for refund and we will do that !

Tuan

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