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Paypal not redirecting on new user signup
- Josh
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12 years 6 months ago #36690
by Josh
Paypal not redirecting on new user signup was created by Josh
It works fine on the existing users. If you go to
westernarkansasrunners.com/index.php/com...gister&id=1&Itemid=0
and try to signup as a new user it just goes to a blank screen and never directs to paypal.
It does work like I said if it is an existing user.
It does work like I said if it is an existing user.
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- Tuan Pham Ngoc
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12 years 5 months ago #36747
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal not redirecting on new user signup
Hi Josh
It seems there is something special on your site causing this issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check and correct it for you ?
Regards,
Tuan
It seems there is something special on your site causing this issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check and correct it for you ?
Regards,
Tuan
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- Niko
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11 years 1 week ago - 11 years 1 week ago #60083
by Niko
Replied by Niko on topic Re: Paypal not redirecting on new user signup
Hi, I have exactly the same problem.
Is there something I can do by myself?
Regards,
Niko
Is there something I can do by myself?
Regards,
Niko
Last edit: 11 years 1 week ago by Niko.
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- Tuan Pham Ngoc
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11 years 1 week ago #60093
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal not redirecting on new user signup
Hi Niko
Usually, with the javascript conflict like that, we will have to check and solve the issue ourself. So please submit a support ticket sending us super admin account of your site so that we can check and solve it for you
Tuan
Usually, with the javascript conflict like that, we will have to check and solve the issue ourself. So please submit a support ticket sending us super admin account of your site so that we can check and solve it for you
Tuan
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- Niko
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11 years 1 week ago - 11 years 1 week ago #60196
by Niko
Replied by Niko on topic Re: Paypal not redirecting on new user signup
I opened a support ticket and OS Solution Team immediately solved the problem (special thanks to Hungvd!).
The solution in my case was quite simple... they simply turned off captcha in the component configuration, because in my system the captcha plugin was turned off
The solution in my case was quite simple... they simply turned off captcha in the component configuration, because in my system the captcha plugin was turned off
Last edit: 11 years 1 week ago by Niko.
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- Tuan Pham Ngoc
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11 years 1 week ago #60203
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal not redirecting on new user signup
Thanks Niko for confirming that it is working well now
Tuan
Tuan
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