Custom field - message word count

  • drjjw
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12 years 6 months ago #34312 by drjjw
Custom field - message word count was created by drjjw
Hello,

Wen using custom field for a simple message within the registration form, there seems to be a hard word count limit or character limit imposed. Is there a way to increase the limit?

Jordan

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12 years 5 months ago #34409 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom field - message word count
Hi Jordan

It seems you are not using latest version of the extension. In this case, you will need to change data type of one field in #__eb_fields table.

Please open the database table via phpmyadmin, change data type of the description field in that table to Text and the issue will be sorted !

Tuan

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12 years 5 months ago #35546 by Chuck Hill
Replied by Chuck Hill on topic Re: Custom field - message word count
Hello Tuan,

I have this same issue, but I am using the latest release. I have been playing with the #_eb_fields table trying to get it to work, but nothing helps, it keeps cutting off my text. However, my table does not have a "data type" column for me to change it to text. Could you be more specifc about exactly where and what needs to be changed? I have also tried put the text directly in the table, but it still cuts off. See this:
awesomescreenshot.com/0c51ouazec

Thanks!

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12 years 5 months ago #35616 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom field - message word count
Hi Chuck

I think it will be easier for both of us if you submit a support ticket sending me admin and FTP account of your site so that I can check and solve the issue directly on your site ?

Regards,

Tuan

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