Migration issues from 1.5 to 2.5

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12 years 6 months ago #33839 by htown
Migration issues from 1.5 to 2.5 was created by htown
I found this posting and tried to export the registrants using phpMyAdmin adn then import them into the new site using phpMyAdmin. Although I can see all the applicants in the NEW upgraded site via phpMyAdmin they do not show up in the Events Booking admin under registrants.

How can I fix this?

Many thanks,
Houston

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12 years 6 months ago #33842 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Migration issues from 1.5 to 2.5
Hi Houston

Maybe the database of the old site uses the different table prefix than the new site database and that's the reason causing the error ?

Could you please check ?

Tuan

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12 years 6 months ago #33903 by htown
Replied by htown on topic Re: Migration issues from 1.5 to 2.5
You were correct, the prefix was incorrect. However when i corrected it, even though the database was correct now and more names now show up in the REGISTRANTS tab, they are not all there. The database has 24 entries while the admin only shows 8. ????


Many thanks,
Houston

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12 years 6 months ago #33938 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Migration issues from 1.5 to 2.5
I think it will be easier if you submit a support ticket sending us admin and FTP account of your site so that I can check it for you.

Please note that not all the records from database will be showed. Sometime, users tried to register for event but didn't make payment and the system won't show these records

Tuan

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