Blank Location and List of Registrants pop-up

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12 years 7 months ago #32782 by Trevor Smith
Blank Location and List of Registrants pop-up was created by Trevor Smith
I have just installed Events Booking and am having a problem with the pop-up boxes for the list of registrants and the location. The boxes pop up but they are empty except for the Clode button.

I have entered registerants and a location. The location seems to work as I entered a post code and it correctly entered the lat and long but the pop-up box is empty!

Thanks
Trevor

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12 years 7 months ago #32864 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank Location and List of Registrants pop-up
Dear Trevor

I believe there is something special causing this issue (maybe css ?). Could you please submit a support ticket sending us administrator and FTP account of your site so that I can check and solve the issue for you ?

Regards,

Tuan

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12 years 7 months ago #32882 by Trevor Smith
Replied by Trevor Smith on topic Re: Blank Location and List of Registrants pop-up
Thanks Tuan

Login details sent.

Trevor

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12 years 7 months ago #33000 by Trevor Smith
Replied by Trevor Smith on topic Re: Blank Location and List of Registrants pop-up
All seems to be working today! Not sure if you have done anything but I did update the Gantry Framework earlier today which might have been the cause?

Thanks
Trevor

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12 years 7 months ago #33057 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank Location and List of Registrants pop-up
Hi Trevor

My dev changed something (I haven't had a chance to ask him yet) and It worked. I believe it is just something with css.

These days I am too busy to finish new version of Events Booking, so if the problem happens again on the next release of the extension, please let me know and I will check it for you.

Regards,

Tuan

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12 years 7 months ago #33061 by Trevor Smith
Replied by Trevor Smith on topic Re: Blank Location and List of Registrants pop-up
Thanks Tuan

Now get back to the next release :cheer:

Trevor

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12 years 6 months ago - 12 years 6 months ago #33293 by Joy Hanawa
Replied by Joy Hanawa on topic Re: Blank Location and List of Registrants pop-up
I am having the same problem. Joomla version 1.5.23.
Location link opens lightbox and just spins.
I had to manually add the longitude and latitude to my location so the lookup for long/lat isn't working either.

I thought I saw a note about Curl needing to be enabled?

I need to put this up immediately, even if the location link is broken as we are replacing DTRegister, which failed this week and we gave up on it.
I'm hosted on goDaddy, and their support forum says Curl is enabled, so I don't know what the issue is.
Last edit: 12 years 6 months ago by Joy Hanawa.

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12 years 6 months ago #33296 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank Location and List of Registrants pop-up
HI Joy

That causes by the changes in Google Map API. Could you please submit a support ticket sending us admin and FTP account of yours site so that I can check and solve the issue for you ?

Tuan

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