Issue with manual add to event

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12 years 8 months ago #31922 by e4chan
Issue with manual add to event was created by e4chan
Hello all,

When I try to manually add a registrant, and click on the "User" button, I get the following error.

500 - An error has occurred.

Table 'bud1232512452196.j17_user_notes' doesn't exist SQL=SELECT n.user_id, COUNT(n.id) As note_count FROM j17_user_notes AS n WHERE n.user_id IN (62,80,103,110,87,95,74,114,112,76,78,64,90,106,68,92,105,88,104,86) AND n.state >= 0 GROUP BY n.user_id


I know the table doesn't exist....I can't seem to fix this...anyone encounter this? Any idea how to fix?

I tried re-installing...that didn't work.

Thanks,
Eddie.

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12 years 8 months ago #31954 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Issue with manual add to event
Dear Eddie

It seems this is something related to the Joomla version you are using on your site. Maybe it is outdated ? What version you are using? Could you upgrade your site to 2.5.11 if you are using Joomla 2.5 ?

Tuan

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12 years 7 months ago #31982 by e4chan
Replied by e4chan on topic Re: Issue with manual add to event
Thanks for the quick response Tuan.

I am using 2.5.10 right now. Any suggestions?

Eddie.

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12 years 7 months ago #31996 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Issue with manual add to event
Hi Eddie

In this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check and solve the issue for you.

Regards,

Tuan

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12 years 7 months ago #32156 by e4chan
Replied by e4chan on topic Re: Issue with manual add to event
Hello Tuan,

I just submitted the ticket with the information.

Thanks.
Eddie.

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