I cannot update the quanities in my cart

  • ElizabethSheldon
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12 years 8 months ago #31292 by ElizabethSheldon
I cannot update the quanities in my cart was created by ElizabethSheldon
Hi There,

I am unable to update the quantities in my cart. The website is here
www.womenandwork.co.uk

Please advice me how to fix this?

many thanks

regards

Elizabeth
elizabeth@evidencetalks.com

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12 years 8 months ago #31294 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: I cannot update the quanities in my cart
Go to Events Booking->Configuration, find the config option Prevent Duplicate Registration, set it to No. After that, it will work as expected.

Regards,

Tuan

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12 years 8 months ago #31530 by Teresa
I am having the same issue and I have tried

Go to Events Booking->Configuration, find the config option Prevent Duplicate Registration, set it to No. After that, it still DID NOT WORK as expected.

Any help solving this problem would be greatly appreciated. We have been working on the issue for a week and our event is in less than 2 weeks.

the website is safeobjectives.com

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12 years 8 months ago #31589 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: I cannot update the quanities in my cart
Hi Teresa

The reason of the error might come from cache settings in your site. Could you please try to disable cache ? Maybe you can send me administrator account of your site via support ticket so that I can check it for you.

Regards,

Tuan

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