Group registrations don't appear in back end

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12 years 9 months ago #29939 by Jim
Event is set to both individual and group registration, but only individuals show up in registrant list in back end. A successful group booking deducts from capacity, but is not listed in registrants. Any idea what is doing this? I've had to disable component for now.

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12 years 9 months ago #29942 by Jim
Nevermind. Found the problem in Group billing settings. Sorry.

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12 years 9 months ago #29952 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group registrations don't appear in back end
Great. Thanks Jim for confirming !

Tuan

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12 years 8 months ago #30418 by Michael Truffa
Replied by Michael Truffa on topic Re: Group registrations don't appear in back end
what was the answer. How did you fix it

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12 years 8 months ago #30442 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group registrations don't appear in back end
Hi Michael

You can go to Events Booking->Configuration, find the config option "Include Group Billing Records in registrants managemenet", set it to Yes and the records should be showed.

Regards,

Tuan

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