Registrant count different from spreadsheet

Hi,

Just noticed that on one of my events my registrant count on the front end and back end differs from the amount in the csv export.

I have groups turned off from the export and front end display, but I have more booked in on the csv export than the front and back end show.

Event registrants 67 (front end)
Event registrants 67 (back end)

CSV export shows 70 booked in

Different event

Event registrants 76 (front end)
Event registrants 76 (back end)

CSV export shows 78 booked in

Settings:

Collect Members Information in Group Registration YES

Include Group Biiling Records in CSV Export NO
Include Group Billing Records in registrants managemenet NO

Include Group Members Records in CSV Export YES
Include Group Members Records in registrants managemenet YES

I have set this so my CSV and front end display shows the registrants only, not the additional person who did a group booking.

Also, my account here has been deleted, I do not know why.
Thanks again

Hi Rob

It seems something wrong here. In this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check to see what's wrong and get it fixed.

Regards,

Tuan