Adding a registration from the backend manually

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12 years 9 months ago #29362 by Rick
When I try to manually register someone from the backend, My custom fields do not appear...should they appear? I need them to appear.

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12 years 9 months ago #29405 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Adding a registration from the backend manually
Hi Rick

Did you set them to Paid when adding these records ? Please check it and get back to me !

Tuan

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12 years 9 months ago #29426 by Rick
Not sure how that would help or not...

When I click on my Registrants ---> New ----> I can only enter the basic information, not any of the custom field show up.

These are my current set-up after someone registers from the frontend and I look at in the back end...
Event
User
Select User
Number Registrants 1
Camper's First name
Camper's Last Name
Home Address
City
State
Zip
Country
Phone
Email
Attending Camp As:
School Name
Attending with a Team of 7 or More with Transportation WHILE at camp?
Age
Gender
Shirt Size
Current 5K Time
Current Weekly Mileage
Parent's First & Last Name
Parent's E-Signature
Refund Insurance
Using Credit Card / PayPal?
Register date
Total amount
Deposit Amount
Due Amount
Payment Status
Registration Status
_________________________________________________________________
This is what is only available when I try to register someone from the backend.

Event
User
Select User
Number Registrants You can edit members information by clicking on Edit Members link on registrants management screen after saving this registration record
Camper's First name
Camper's Last Name
School
Home Address
City
State
Zip
Country
Phone
Email
Register date
Total amount
Registration Status

I need those other items to show up...

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12 years 9 months ago #29475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Adding a registration from the backend manually
The reason you can only enter data for basic field is because at the time you add new registrant, the system doesn't know which event the registrant will be added to, so it doesn't know which custom fields will be available for this registration.

The custom field will only be displayed allowing you to enter data when you edit registrant.

Hope it is clear to you.

Tuan

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