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Missing Attachements
- Robert Brend
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11 years 4 weeks ago #28354
by Robert Brend
Missing Attachements was created by Robert Brend
Hi Everyone,
I was having an issue where not all of my attachments were available to me in the drop down menu within my events. After a quick support ticket Tuan had the answer for me. File suffixes are CASE SENSITIVE. If you are uploading .pdf files and one is saved as a .PDF, the .PDF will not be recognized. Once the capitalized suffix was added to the Attachment File Types field in the Configuration of Event Booking everything worked perfectly. Thanks again Tuan and to everyone else, make sure that you have lowercase and uppercase options in your config settings for all files to be recognized.
I was having an issue where not all of my attachments were available to me in the drop down menu within my events. After a quick support ticket Tuan had the answer for me. File suffixes are CASE SENSITIVE. If you are uploading .pdf files and one is saved as a .PDF, the .PDF will not be recognized. Once the capitalized suffix was added to the Attachment File Types field in the Configuration of Event Booking everything worked perfectly. Thanks again Tuan and to everyone else, make sure that you have lowercase and uppercase options in your config settings for all files to be recognized.
The following user(s) said Thank You: Tuan Pham Ngoc, FrankM
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- Tuan Pham Ngoc
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11 years 3 weeks ago #28423
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom payment plug ins
Just want to say thank you for sharing the issue and solution which we discussed !
Tuan
Tuan
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