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Expired subscription
- cirab63
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11 years 4 weeks ago #28350
by cirab63
Expired subscription was created by cirab63
Any idea why my download is showing expired? does this mean that I will have to make another payment to upgrade to a newer version? or is this an oversight?
Thanks for your time.
Thanks for your time.
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- Tuan Pham Ngoc
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11 years 4 weeks ago #28351
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Expired subscription
Hi
Basically, we provide free upgrade for one year and free support for 6 months for each purchase. I think your order was from more than one year ago and that's the reason it is now expired.
You can still continue using the extension, no need to purchase it again. However, if you want to get latest version, you will need to purchase it again.
Hope it is clear to you.
Tuan
Basically, we provide free upgrade for one year and free support for 6 months for each purchase. I think your order was from more than one year ago and that's the reason it is now expired.
You can still continue using the extension, no need to purchase it again. However, if you want to get latest version, you will need to purchase it again.
Hope it is clear to you.
Tuan
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