Please help!! can not register for classes.

  • Brandy Hurley
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11 years 1 month ago #28092 by Brandy Hurley
Please help!! can not register for classes. was created by Brandy Hurley
When a customer clicks on [register] they get to a page that is titled "Selected events" and it says "There are no events in your cart".

If you are on line soon, can you please help!!

http://gorgeprep(dot)com/workshops

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11 years 1 month ago #28095 by FrankM
Is it working when you set "Activate Shopping Cart?" (in configuration) to no ?

Productiv: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5
Testsys: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5

Sorry, english isn't my native language.

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11 years 1 month ago #28096 by Brandy Hurley
Replied by Brandy Hurley on topic Re: Please help!! can not register for classes.
Thank you so much for responding!!


I just changed Activate Shopping cart to 'no' and after I put all my registration info in, I pressed the registration confirmation button and It just went to the home page.

i am frantic to get this fixed.

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11 years 1 month ago #28161 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Please help!! can not register for classes.
Hi Brandy

It seems there is something with your server causing session doesn't work. Could you please submit a support ticket sending us administrator and FTP account of your site so that I can check and solve it for you ?

Tuan

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11 years 1 month ago #28163 by Brandy Hurley
Replied by Brandy Hurley on topic Re: Please help!! can not register for classes.
Thank you, I just submitted a ticket. You will be my absolute hero if you can fix this!! :)
Customers are freaking out :(

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