This transaction cannot be processed due to an inv

  • Shontel Johnson
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12 years 10 months ago #27900 by Shontel Johnson
Hello, I'm still working on finalizing the event booking for one of my websites. On both when I do a test book/registration I get the following message:

This transaction cannot be processed due to an invalid merchant configuration.

I did set up an API for one site, and I also tried it with referencing paypal email in advanced tab. Is there something I'm missing?

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12 years 10 months ago #27904 by camila18
I am getting an error too only mine is The merchant login ID or password is invalid or the account is inactive. But I have the right API ID and transaction key. Any ideas?

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12 years 10 months ago #28024 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: This transaction cannot be processed due to an inv

Shontel Johnson wrote: Hello, I'm still working on finalizing the event booking for one of my websites. On both when I do a test book/registration I get the following message:

This transaction cannot be processed due to an invalid merchant configuration.

I did set up an API for one site, and I also tried it with referencing paypal email in advanced tab. Is there something I'm missing?


Hi Shontel

You are using Paypal payment standard, is that correct ? If so, you can simply go to Events Booking-> Payment Plugins, click on os_paypal payment plugin, enter your Paypal account (Paypal email) into the plugin parameter and it will work well. You don't need to enter paypal account for different event (in the Advanced settings tab).

Could you please try again and let me know the result ?

Tuan

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12 years 9 months ago #29226 by Shontel Johnson
Replied by Shontel Johnson on topic Re: This transaction cannot be processed due to an inv
This worked great. Thanks so much.

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12 years 9 months ago #29227 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: This transaction cannot be processed due to an inv
Great. Thanks for confirming !

Tuan

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