Group Billing does not work.

  • Lewis Nelson
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12 years 2 months ago #27186 by Lewis Nelson
Group Billing does not work. was created by Lewis Nelson
Group billing is not working for event registration. I have enabled group registration for an event. But when redirected to Paypal they are only charge for the 1 person. I have custom fee field for registrants to select events to pay for. below is link for the event. I am including screen shots of the event config and the Custom fee fields. I can provide a test user to use for testing if you need.

tidewaterdarts.com/index.php/component/e...ent_id=48&Itemid=101
[attachment:1]Event Config.doc[/attachment]

[attachment:2]Custom Field.doc[/attachment]

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12 years 2 months ago #27195 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group Billing does not work.
Hi

It must be something wrong with your setting. Please re-upload the attachments so that I can see and understand the problem you are having. It seems your files could not be uploaded.

Tuan

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12 years 2 months ago #27213 by Lewis Nelson
Replied by Lewis Nelson on topic Re: Group Billing does not work.
re-adding attachments.

File Attachment:

File Name: EventConfig.docx
File Size:652 KB


File Attachment:

File Name: CustomField.docx
File Size:205 KB
Attachments:

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12 years 2 months ago #27308 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group Billing does not work.
Hi Lewis

It is very difficult for me to understand your problem without logging to back-end to check your settings. Could you please submit a support ticket sending me administrator account of your site so that I can check it ?

(Sorry for lately response. Last weekend, I had to go to my home without internet connection and I could not check and reply you).

Tuan

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12 years 2 months ago #27340 by Lewis Nelson
Replied by Lewis Nelson on topic Re: Group Billing does not work.
Support ticket ID 9314 opened.

Thanks

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