Email Notifications

  • marsala
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12 years 2 months ago #27181 by marsala
Email Notifications was created by marsala
Registrant is not receiving event confirmation and we are not receiving any email notifications. There are no error messages.

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12 years 2 months ago #27196 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email Notifications
Hi

Please give me detailed information. What payment method you are using ? Do you see the registration records from back-end after you completed the registrations ? What are the status of the records ?

Please let me know so that I can help you to troubleshot the issue further.

Tuan

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12 years 2 months ago #27255 by marsala
Replied by marsala on topic Re: Email Notifications
I am using Offline Payment
Registration is save and can be seen and access via the control panel.
You can test via

Www.cogcarig.org/women-in-action

The events are at the right of the page.

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12 years 2 months ago #27298 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email Notifications
Hi

In this case, I believe there are something wrong with the Mail Settings of your Joomla site. Did you receive any email notification when someone register for an account on our website ?

I think in this case, you can submit a support ticket sending me administrator account of your site so that I can login to check the settings for you.

Tuan

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