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12 years 11 months ago #26664 by FrankM
thumb image was created by FrankM
In event properties i have a problem with the thumb image.



What can i do to fix this?

Productiv: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5
Testsys: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5

Sorry, english isn't my native language.

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12 years 11 months ago #26692 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: thumb image
It seems there is some css on your site template causing this issue. Could you please send me the link to the page so that I can have a look at it and guide you to solve ?

Tuan

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12 years 11 months ago - 12 years 11 months ago #26700 by FrankM
Replied by FrankM on topic Re: thumb image
Link:

Productiv: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5
Testsys: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5

Sorry, english isn't my native language.
Last edit: 12 years 11 months ago by FrankM.

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12 years 11 months ago #26759 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: thumb image
Hi Frank

I just tried to go to the page to check the problem but I could not see the problem like explained in the image. Maybe you fixed it ?

Tuan

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12 years 11 months ago #26772 by FrankM
Replied by FrankM on topic Re: thumb image
Yesterday i have removed the image. Now you can goto the site, the image is there.

Productiv: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5
Testsys: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5

Sorry, english isn't my native language.

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12 years 11 months ago #26827 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: thumb image
Hi Frank

I just had a look and found out the reason. You used modal css class for your image and it causes the issue. That css class is defined in your template css file templates/js_wright/wright/bootstrap/css/bootstrap.min.css

In this case, there are two choices :

1. You remove the css class modal from the link tag in the image.

2. You update the administrator and FTP account of your site to the support ticket (it seems you changed it) so that I can ask a template developer change the css to get this issue solved for you.

Regards,

Tuan

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12 years 11 months ago - 12 years 11 months ago #26871 by FrankM
Replied by FrankM on topic Re: thumb image
Hi Tuan,

the login data in support ticket 9038 must work for you. I do not changed anything. For the moment i have removed the image.

Regards
Frank

Update: I have removed the .modal class and now it works. Thanks.

Productiv: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5
Testsys: Joomla 3.5.1 / EB 2.4.3 / PHP 7.0.5

Sorry, english isn't my native language.
Last edit: 12 years 11 months ago by FrankM.

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12 years 11 months ago #26911 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: thumb image
OK, great. Thanks for letting me know .

Tuan
The following user(s) said Thank You: FrankM

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12 years 9 months ago #29863 by ssenyondo basihir
Replied by ssenyondo basihir on topic Re: thumb image
Hello Admin,

I have the same problem on my joomla 3 site, but when I read the forum replies above, I didn't get a solution for mine. See attachment. Is it a fixable one?

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12 years 9 months ago #29882 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: thumb image
Hi

It is a problem with the css modal class of your site template. Could you please send me the link to the page so that I can tell you which file need to be modified ?

Tuan

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