Emails are not being sent & Not listing registrant

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12 years 11 months ago #26386 by Jeff
None of the emails from the component are being sent. It's also not registering any registrants. I've registered twice and it takes me to paypal to pay (live) but never registers me and doesn't email me.

208.84.145.27/~texasdc

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12 years 11 months ago #26495 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Emails are not being sent & Not listing registrant
Hi Jeff

This is something related to your Paypal account. Could you please :

1. Login to your Paypal account, access to History->IPN History to see whether there are any IPN messages? If yes, then what's the status of these messages ? If there are no messages, we will have to enable Paypal IPN of your Paypal account.

2. Maybe you can also check to see whether the site is using a security plugin like AdminTools Pro or RS Firewall? Usually, these plugins block Paypal IPN messages and causes the issue with the extension.

Please check it and let me know the answers so that I can check it more details.

Tuan

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12 years 10 months ago #27031 by Jeff
I don't see the IPN on this paypal account (personal paypal) but I see it on my business acct... does the personal account need upgraded to a business account?

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12 years 10 months ago #27032 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Emails are not being sent & Not listing registrant
Hi Jeff

To make sure , you will need to ask Paypal for this.From what I see, it seems you will atleast need to have a premier or business Paypal account in order to use Paypal IPN.

Tuan

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12 years 10 months ago #27033 by Jeff

Tuan Pham Ngoc wrote: Hi Jeff

To make sure , you will need to ask Paypal for this.From what I see, it seems you will atleast need to have a premier or business Paypal account in order to use Paypal IPN.

Tuan


That's what I was thinking. Thanks for the SUPER fast response. I will update this once the account is updated.

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