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Group Registration Not Showing as Registered
- Ed
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12 years 3 months ago #25849
by Ed
Group Registration Not Showing as Registered was created by Ed
I'm not sure if this is a bug or design feature, but it seems more like a bug to me.
I created a few test registrations to an event with offline payment selected. When event detail is viewed from front-end, these registrants show in the count, even though they are pending (which I think is good since others can see how many seats are left)
I created a test group registration with two registrants in the group, again with offline payment selected. When viewed from the front-end, these registrants do not show in the count. If a large group registered with payment pending, new registrants would not know how many seats were still available.
If a manager logs in and checks the View List link, those group registrations are listed and the count on the event detail page is accurate.
Since a pending group registration is no different than a pending individual registration (as far as available seats are concerned), shouldn't they both be included in registrant count on the detail page?
Regards,
Ed
I created a few test registrations to an event with offline payment selected. When event detail is viewed from front-end, these registrants show in the count, even though they are pending (which I think is good since others can see how many seats are left)
I created a test group registration with two registrants in the group, again with offline payment selected. When viewed from the front-end, these registrants do not show in the count. If a large group registered with payment pending, new registrants would not know how many seats were still available.
If a manager logs in and checks the View List link, those group registrations are listed and the count on the event detail page is accurate.
Since a pending group registration is no different than a pending individual registration (as far as available seats are concerned), shouldn't they both be included in registrant count on the detail page?
Regards,
Ed
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12 years 3 months ago #25851
by Ed
Replied by Ed on topic Re: Group Registration Not Showing as Registered
Could be this was just a browser or system cache issue. After the administrator logged out, event detail page was correct and the group registrants were included in the count for all to see.
I'll do some more testing and see if there is a problem here or not.
Regards,
Ed
I'll do some more testing and see if there is a problem here or not.
Regards,
Ed
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- Tuan Pham Ngoc
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12 years 3 months ago #25868
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group Registration Not Showing as Registered
Hi Ed
I can confirm that group registration is treated the same with Individual registration. So this issue most likely because caching issue on your site.
Tuan
I can confirm that group registration is treated the same with Individual registration. So this issue most likely because caching issue on your site.
Tuan
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