administrator notifications e-mails

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11 years 3 months ago #24163 by Wannes
administrator notifications e-mails was created by Wannes
Hi!

It seems I have a problem with the administrator e-mails.

When a user makes a reservation, both the user e-mail and the administrator e-mail are send to the user, while none administrator e-mail is send to the administrator or any other adress filled in in the "Notification emails" box in configuration.

I've tried it both with and without any adress in the general configuration and in the event.

Any ideas?

Kind regards,

Wannes

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11 years 3 months ago #24164 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: administrator notifications e-mails
Hi Wannes

I am sorry. This was a bug in the extension and I fixed it about 8 hours ago (this issue happens because some changes in Joomla API for sending emails).

Please login to your account, access to My Downloads menu item, download latest version and upgrade it to your site. After that, it will work as expected .

Tuan
The following user(s) said Thank You: FrankM, Wannes

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11 years 3 months ago #24226 by Michael Schuster
Replied by Michael Schuster on topic Re: administrator notifications e-mails
Hi,

i also have the same problem. I installed the latest version but the problem is still there.

The "Admin"-Email and the registrants email are send to the same adress (registrant).
How can i solve this problem?

Best regards
Michael

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11 years 3 months ago #24227 by Michael Schuster
Replied by Michael Schuster on topic Re: administrator notifications e-mails
hi,

i solved the problem. i uploaded the files via ftp. IT WORKS.

Thank you very much!
Beste regards

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11 years 3 months ago #24277 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: administrator notifications e-mails
OK Michael.

In the future, you don't need to update the file via FTP (it is not the correct way). You can simply go to Extensions -> Extensions Manager install new version over the old version.

I am asking this because sometime when we released new version, we need to change database structure as well. So if you simply upload file via FTP, the database structure won't be changed and the extension won't work properly.

Tuan

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