Registrants not being captured

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12 years 4 months ago #23599 by Tim
Registrants not being captured was created by Tim
Still trying out the extension and have a few problems with registrants.

1. Free event with no limit: various front-end registrations completetd: back-end events table shows #Registrants = 9, but only one registrant in Registrants table

2. Free event with no limit: test of group registration: back-end events table shows #Registrants = 4, but NO entries in Registrants table

3. Priced event to test Paypal plug-in: payment processed by Paypal and Paypal email receipt received: but back-end events table shows #Registrants = 0 even though front-end had said "Registration Completed". Fortunately payment made to myself so have only lost out on Paypal transaction fee but where has my registration gone?

What steps have I missed out?

Tim

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12 years 4 months ago #23630 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registrants not being captured
Hi Tim

The issue you mentioned is strange. Could you please contact me via Skype so that we can check it together ? My Skype nick name is tuanpnves.

Looking forward to working with you.

Tuan

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Moderators: Tuan Pham Ngoc