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Event Booking - Unable to add Location
- Tim
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12 years 4 months ago #23482
by Tim
Event Booking - Unable to add Location was created by Tim
Just downloaded and paid for Events Booking - and find I cannot create a Location. I thought at first there might be unmarked mandatory fields but whatever I try the Location page crashes with -
Server error
The website encountered an error while retrieving http://localhost/joomla_sawmill/administrator/index.php. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
Have a missed a step in the installation and configuration? I have been able to creat a Category and an Event but no Location.
Tim
Server error
The website encountered an error while retrieving http://localhost/joomla_sawmill/administrator/index.php. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
Have a missed a step in the installation and configuration? I have been able to creat a Category and an Event but no Location.
Tim
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12 years 4 months ago #23497
by Tim
Replied by Tim on topic Re: Event Booking - Unable to add Location
Just tyo confirm that I have now tried to create a Location from both the back end and front end interfaces, completing all fields marked as mandatory on the front end, and still get the same error. I have also done a complete shutdown and restart of the server.
What next please? I cannot proceed without being able to add Locations. If you need a log or error file I would be grateful if you could advise the likely directory in which I can find any such file.
Thank you
Tim
What next please? I cannot proceed without being able to add Locations. If you need a log or error file I would be grateful if you could advise the likely directory in which I can find any such file.
Thank you
Tim
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- Tuan Pham Ngoc
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12 years 4 months ago #23498
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Event Booking - Unable to add Location
Hi Tim
The function requires CURL library (it is a very popular library and enabled by most of server). So please config your server, enable that library and everything will work well .
Tuan
The function requires CURL library (it is a very popular library and enabled by most of server). So please config your server, enable that library and everything will work well .
Tuan
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12 years 4 months ago #23499
by Tim
Replied by Tim on topic Re: Event Booking - Unable to add Location
Tuan
Thank you for your very fast response: very efficient service.
Just a suggestion that perhaps this pre-requisite should be mentioned in the "readme" file? I have a standard installation of the latest Ubuntu and CURL is not included. Ok, it's easy to add it once you know it's required but I would have thought that Location is a pretty common requirement fo an events component so perhaps worth documenting the need to install this package.
But thanks again for your help.
Tim
Thank you for your very fast response: very efficient service.
Just a suggestion that perhaps this pre-requisite should be mentioned in the "readme" file? I have a standard installation of the latest Ubuntu and CURL is not included. Ok, it's easy to add it once you know it's required but I would have thought that Location is a pretty common requirement fo an events component so perhaps worth documenting the need to install this package.
But thanks again for your help.
Tim
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12 years 4 months ago #23521
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Event Booking - Unable to add Location
Thanks Tim for your suggestion. I will include a warning on location setup screen to inform users about this in the next release .
Tuan
Tuan
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