Events Booking - Unable to install - SOLVED

Need some help please.

I just bough Events Booking, I took the emailed file and unzipped it. When I try to install the two remaining filec "com_eventbooking" and "plug_cb_edregistrationhistory" I am getting the following error.

Warning
Warning: Failed to move file!

JFolder: :files: Path is not a folder. Path: /home/mosagca1/public_html/tmp/install_50a013f43470b

JFolder: :folder: Path is not a folder. Path: /home/mosagca1/public_html/tmp/install_50a013f43470b

JFolder: :files: Path is not a folder. Path: /home/mosagca1/public_html/tmp/install_50a013f43470b

JInstaller: :Install: Cannot find Joomla XML setup file

Error
Archive does not exist



My setup is Joomla 3.0.1.

Help

Shawn

Hi Shawn

It seems there is something related to permission settings of tmp folder of your site and that's the reason the extension could not be installed (please try to install any extensions and I believe they could not be installed as well).

In this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check and install it for you .

Tuan

Administrator wrote: Hi Shawn

It seems there is something related to permission settings of tmp folder of your site and that's the reason the extension could not be installed (please try to install any extensions and I believe they could not be installed as well).

In this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check and install it for you .

Tuan

Hi Tuan;

Thanks for the reply, your right no extensions will install. I just had my site moved from hosting company to a different one, so I suspect that had something to do with it. Once I have access to my FTP again, I'll try and fix it. I assume the tmp folder should be chmodded to 777, and that should solve it. I'll try that, if not I'll submit a support ticket.

Shawn

Hi Shawn

It seems the path to temp folder is wrong. Please go to Site -> Global Configuration, make sure Path to Temp Folder is pointed to the correct path and the issue should be solved .

Tuan

Administrator wrote: Hi Shawn

It seems the path to temp folder is wrong. Please go to Site -> Global Configuration, make sure Path to Temp Folder is pointed to the correct path and the issue should be solved .

Tuan

Hi Tuan;

That was it, when the site got moved the home directory name changed, no one told me. It installed fine now.

Thanks
Shawn

Congratulations !