EB Reminder Glitch

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12 years 6 months ago #20336 by spindoc99
EB Reminder Glitch was created by spindoc99
ok, so i enabled the reminder plugin in version 1.4.1 and its sending out emails with the wrong event in the subject line, its showing the tag {registration_detail] and its sending hundreds of emails out to each student in a loop every thirty minutes.

Whats wrong with this? I had to turn it off, I had thousands and thousands of emails go out last night to people that shouldn't have gone.

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12 years 6 months ago #20337 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: EB Reminder Glitch
Hi

If your site has a high traffic, we will need to find out a different way (using cron job feature). Please give me 2 or 3 more days so that I can have reminder feature activated using Cron job (not using EB Reminder plugin) .

Also, your version 1.4.1 is very old, so you should consider upgrade to latest version (1.5.0).

And for performance reason, we could not allow [REGISTRATION_DETAILS] tag in the reminder email. Only [FIRST_NAME], [LAST_NAME], [EVENT_TITLE], [EVENT_DATE] can be used for the email message .

Tuan

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12 years 6 months ago #20378 by spindoc99
Replied by spindoc99 on topic Re: EB Reminder Glitch
Yes, I do have high traffic I guess you could say. I would appreciate that Tuan.I can't really upgrade because of all the customizations I have, but a better reminder with cron would be good. I guess couldn't I simply upgrade the reminder plugin only and not the entire script?

I look forward to seeing your answer.

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12 years 3 months ago #24615 by spindoc99
Replied by spindoc99 on topic Re: EB Reminder Glitch
Sorry, I added another forum post for this issue. Has anything come up for fixing this? Every time I turn on the eb reminder, the messages go out every thirty minutes and don't stop, each user just keeps getting repeats.

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12 years 3 months ago #24690 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: EB Reminder Glitch
Hi

If you are using Joomla 2.5, please upgrade your site to latest version of Events Booking (version 1.5.3) and it will work as expected.

Tuan

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12 years 3 months ago #24733 by spindoc99
Replied by spindoc99 on topic Re: EB Reminder Glitch
Hi, because of my customizations I can't upgrade. Would it be possible to tell me what files pertain directly to the remdinder so I can update those only? My version is 1.4.1.

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