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Some events not showing when user logged in

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12 years 7 months ago #20012 by Buzzy
Some events not showing when user logged in was created by Buzzy
I have a section of events that show ok to public users, but when a user is logged in (using Community Builder accounts) none of the events show. I have the events set as public access so don't understand why the listing is empty for a logged in user

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12 years 7 months ago #20030 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some events not showing when user logged in
Hi

That's strange. Could you please let me know what version of the extension you are using ? Could you please submit a support ticket so that I can check it for you ?

Tuan

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12 years 7 months ago #20056 by Buzzy
Replied by Buzzy on topic Re: Some events not showing when user logged in
ok have done so

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12 years 7 months ago #20089 by Buzzy
Replied by Buzzy on topic Re: Some events not showing when user logged in
(hope you got the ticket - how long normally before I get an acknowledgement of the ticket?, Thanks)

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12 years 7 months ago #20091 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some events not showing when user logged in
Yes. I received your support ticket. Normally, I will reply to a support ticket in less than 24 hours (because we are in different timezone) but today I am busy finishing a new extension, so I will reply you on tomorrow morning (in about 12 hours from now)

Please wait for me !

Tuan

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12 years 7 months ago #20135 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some events not showing when user logged in
Hi

I checked your site and found out the reason. You set Access property of events to Guest and that causes the issue. If you want all users to be able to view it, you need to set it to Public, not Guest.

Please do that change and it will work as expected.

Regards,

Tuan
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12 years 7 months ago #20141 by Buzzy
Replied by Buzzy on topic Re: Some events not showing when user logged in
Many thanks - not sure how it got set that way (I don't think I even knew that setting was there!)

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12 years 7 months ago #20145 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some events not showing when user logged in
No problem. If you have other questions, please don't hesitate to ask !

Tuan

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