- Posts: 19
- Thank you received: 0
Custom Fee Fields Not Adding in Price
- Chuck Hill
- Topic Author
- Offline
- New Member
-
Less
More
12 years 7 months ago #19943
by Chuck Hill
Custom Fee Fields Not Adding in Price was created by Chuck Hill
Hello Tuan,
Since upgrading event booking a few weeks ago I noticed that when creating new events with custom fee fields that the fees are not added. I've tried everything I know to do and can't seem to locate the problem. I've even assigned field that I knew were working to a new event and it doesn't work.
Here is a direct link to the current problem event: ag4sc.com/index.php/component/eventbooki...iew_event&event_id=3
Also.... the paypal pro plugin stopped working as well. Works fine in JoomDonation still, but just not event booking.
Many thanks!
Chuck
Since upgrading event booking a few weeks ago I noticed that when creating new events with custom fee fields that the fees are not added. I've tried everything I know to do and can't seem to locate the problem. I've even assigned field that I knew were working to a new event and it doesn't work.
Here is a direct link to the current problem event: ag4sc.com/index.php/component/eventbooki...iew_event&event_id=3
Also.... the paypal pro plugin stopped working as well. Works fine in JoomDonation still, but just not event booking.
Many thanks!
Chuck
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
12 years 7 months ago #19959
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom Fee Fields Not Adding in Price
Hi Chuck
There must be something wrong with your settings. Please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you.
Regards,
Tuan
There must be something wrong with your settings. Please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
12 years 7 months ago #20132
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom Fee Fields Not Adding in Price
Hi Chuck
I checked your site and found that you didn't set Fee Field property of the custom field to Yes and it causes the error. Please edit the custom fields, set Fee Field to Yes and It will work as expected.
Regards,
Tuan
I checked your site and found that you didn't set Fee Field property of the custom field to Yes and it causes the error. Please edit the custom fields, set Fee Field to Yes and It will work as expected.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Chuck Hill
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 19
- Thank you received: 0
12 years 7 months ago #20133
by Chuck Hill
Replied by Chuck Hill on topic Re: Custom Fee Fields Not Adding in Price
Hello Tuan,
That is incorrect.... All of the custom fields WERE and ARE set to "Yes" for fee field. Just checked and tested again... no luck....
That is incorrect.... All of the custom fields WERE and ARE set to "Yes" for fee field. Just checked and tested again... no luck....
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
12 years 7 months ago #20134
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom Fee Fields Not Adding in Price
Hi Chuck
I haven't checked all the custom field. But please look at the custom field with ID = 28. See the attached screenshot !
Tuan
I haven't checked all the custom field. But please look at the custom field with ID = 28. See the attached screenshot !
Tuan
- Chuck Hill
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 19
- Thank you received: 0
12 years 7 months ago #20136
by Chuck Hill
Replied by Chuck Hill on topic Re: Custom Fee Fields Not Adding in Price
I didn't catch that particular one, but all the others are and were set correctly... see attached. I've been using the custom field fee feature for 2 years on event booking and this is the first time I had issues.
- Tuan Pham Ngoc
- Offline
- Administrator
-
12 years 7 months ago #20137
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom Fee Fields Not Adding in Price
Could you let me know the ID of that custom fields so that I can check it ?
Tuan
Tuan
Please Log in or Create an account to join the conversation.
- Chuck Hill
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 19
- Thank you received: 0
12 years 7 months ago #20138
by Chuck Hill
Replied by Chuck Hill on topic Re: Custom Fee Fields Not Adding in Price
31 & 32
thanks!
thanks!
Please Log in or Create an account to join the conversation.
- Chuck Hill
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 19
- Thank you received: 0
12 years 6 months ago #20408
by Chuck Hill
Replied by Chuck Hill on topic Re: Custom Fee Fields Not Adding in Price
Any luck in finding the problem?
Many thanks..
Many thanks..
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
12 years 6 months ago #20409
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom Fee Fields Not Adding in Price
Sorry Chuck. I forgot to check the issue because you did not reply to the ticket. I will check it shortly and have it fixed today !
Tuan
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.