payment plugin/custom fields not working

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12 years 8 months ago #19251 by Ryan
I am having some issues and they started when I changed the name of the paypal plugin. The first issue was the paypal option and offline payment option would not show when the event registration page loaded, so the user could never select between the two. I resolved that issue by reinstalling Events Booking. Now, the issue is that the payment plugin is not working. It is activated, it is live, it has the email to paypal, it shows up as an option on event booking, but when I complete registration, no amount is calculated and it does not forward me to PayPal. I was working last week when I did a complete test with actual payments. My event is in 3 weeks, so I greatly appreciate any help ASAP. website/event is www.houstonacfe.org and it is the October luncheon.

Anyone have any ideas?

Thanks,
Ryan

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12 years 8 months ago #19252 by Ryan
I changed the event cost from 0 to 1$. The $1 will now pass through to PayPal, but the custom field that generates the actual cost per member type ($50, $60, etc.) is no longer passing through this information to the form.

Any assistance is appreciated.

Thanks,
Ryan

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12 years 8 months ago #19272 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: payment plugin/custom fields not working
Hi Ryan

I believe something wrong with the setting of the custom field you created. Please submit a support ticket sending me administrator account of your site so that I can check and fix the setting for you.

Regards,

Tuan

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