- Posts: 4
- Thank you received: 0
Blank screen after pressing Process Registration
- Deidra Wood
- Topic Author
- Offline
- New Member
-
Less
More
13 years 5 months ago #18111
by Deidra Wood
Blank screen after pressing Process Registration was created by Deidra Wood
I'm getting a blank screen after I press the Process Registration button. After pressing the button the registrant is added to the database but no e-mails are being sent out and there isn't a final thank you message on the screen, it's just blank.
Can someone please provide me with some assistance? I'm supposed to have the site go live on Friday and if this isn't resolved I could be in big trouble.
Thanks for your assistance!
Thanks for your assistance!
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
13 years 5 months ago #18175
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank screen after pressing Process Registration
Dear Deidra
I am really sorry for lately response. My father in law died and I could not work in the last few days (just come back to office in last night). I believe it is something on your site causing the issue, please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you.
Regards,
Tuan
I am really sorry for lately response. My father in law died and I could not work in the last few days (just come back to office in last night). I believe it is something on your site causing the issue, please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Deidra Wood
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
13 years 5 months ago #18224
by Deidra Wood
Replied by Deidra Wood on topic Re: Blank screen after pressing Process Registration
Hello Tuan,
I'm so sorry to hear about your loss. Due to the fact that I had to go live with my website for registration, I ended up having to change the setup to have the workshops as custom fields. The only problem is now I won't be able to limit how many people sign up for each workshop. I mistakenly overwrote my test site so as soon as I get it back up and running I will give you my admin info so that you can possibly help me for future registrations.
Thanks!
I'm so sorry to hear about your loss. Due to the fact that I had to go live with my website for registration, I ended up having to change the setup to have the workshops as custom fields. The only problem is now I won't be able to limit how many people sign up for each workshop. I mistakenly overwrote my test site so as soon as I get it back up and running I will give you my admin info so that you can possibly help me for future registrations.
Thanks!
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
13 years 5 months ago #18235
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank screen after pressing Process Registration
OK Deidra. As soon as you are ready, please let me know and I will look at it right away .
Tuan
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2026 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.