- Posts: 21
- Thank you received: 0
Email Confirmations
- Stewart Page
- Topic Author
- Offline
- Junior Member
-
Less
More
13 years 4 months ago #17916
by Stewart Page
Email Confirmations was created by Stewart Page
Hi
I have configured the conference, and can successfully register a delegate, but I am not receiving an confirmation emails either to the administrator or the delegate. I also use Fox Contact on the site, and emails work successfully with that module, so I know the site can send emails OK.
Any suggestions would be really helpful, as the site needs to go live next week.
I have configured the conference, and can successfully register a delegate, but I am not receiving an confirmation emails either to the administrator or the delegate. I also use Fox Contact on the site, and emails work successfully with that module, so I know the site can send emails OK.
Any suggestions would be really helpful, as the site needs to go live next week.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
13 years 4 months ago #17931
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email Confirmations
Hi
Could you please let me know what payment method you are using so that I troubleshot it futher ?
Tuan
Could you please let me know what payment method you are using so that I troubleshot it futher ?
Tuan
Please Log in or Create an account to join the conversation.
- Stewart Page
- Topic Author
- Offline
- Junior Member
-
Less
More
- Posts: 21
- Thank you received: 0
13 years 4 months ago #17977
by Stewart Page
Replied by Stewart Page on topic Re: Email Confirmations
Sorry Tuan for the delay in replying. We are using WorldPay.
Please Log in or Create an account to join the conversation.
- Stewart Page
- Topic Author
- Offline
- Junior Member
-
Less
More
- Posts: 21
- Thank you received: 0
13 years 3 months ago #18057
by Stewart Page
Replied by Stewart Page on topic Re: Email Confirmations
Hi Tuan
Sorry to bother you, but is there any news on this problem we have?
Sorry to bother you, but is there any news on this problem we have?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
13 years 3 months ago #18078
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email Confirmations
Hi Stewart
Could you please contact me via Skype and talk to me when you are online so that we can troubleshot this issue together ? My Skype nickname is tuanpnves.
Regards,
Tuan
Could you please contact me via Skype and talk to me when you are online so that we can troubleshot this issue together ? My Skype nickname is tuanpnves.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Stewart Page
- Topic Author
- Offline
- Junior Member
-
Less
More
- Posts: 21
- Thank you received: 0
13 years 3 months ago #18227
by Stewart Page
Replied by Stewart Page on topic Re: Email Confirmations
Hi Tuan
I have also realised that is WorldPay decline the payment, the delegate is still being registered. This would be a real concern given the price of our tickets.
I have also realised that is WorldPay decline the payment, the delegate is still being registered. This would be a real concern given the price of our tickets.
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.