error when trying to register

  • Steve Lirette
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12 years 9 months ago - 12 years 9 months ago #17323 by Steve Lirette
error when trying to register was created by Steve Lirette
When you click on register(Individual) Register(Group) in an event I get error below.

Secure Connection Failed

An error occurred during a connection to avensplace.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

Can't find what's blocking registration.
Last edit: 12 years 9 months ago by Steve Lirette. Reason: update

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12 years 9 months ago #17335 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: error when trying to register
Hi

The reason is because your site doesn't have SSL certificate installed but you set Activate HTTPS config option to Yes. In this case, please go to Event Booking -> Configuration, find the config option Activate HTTPS, set it to No. After that, it should work as expected.

Regards,

Tuan

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