Registration Processed, but no email confirmation

  • davidtr3
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12 years 3 weeks ago #15156 by davidtr3
Hello,

I am using event booking for 1.6

Users can register for an event, but we are not receiving confirmation emails. We are not using on-line payments.

What am I doing wrong?

Thanks,
David

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12 years 3 weeks ago #15157 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Processed, but no email confirmation
Hi David

I believe there is a problem with mail setting of your site. Could you please try to login to back-end of your site, create a new user to see whether that user receive an email from system ?

Tuan

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12 years 3 weeks ago #15170 by davidtr3
Tuan,

I think you are right, I created a new registered member, registered for an event and the registration went fine, but I got no email confirmation.

Thanks!

Any ideas how to fix?

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12 years 3 weeks ago #15176 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Processed, but no email confirmation
You can login to backend of your site, go to Site -> Global Configuration, look at Server tab , find Mail Settings section, try to change the setting to use different options to see whether it works (there are 3 options available : PHP Mail, Send Mail, SMTP server) .

Regards,

Tuan

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