Registrant Menu does not work

To Whom it may concern,

I am using Event version 1.4.4 and for some reason I can not get my Registrant menu to work after setting it up.

The following is the error message I received:

In I.E, the message is as follows:

"Internet Explorer cannot display the webpage"

And then in Firefox the error message is :

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete".

is this as a result of a bug?

Please help.

Hi

Basically, you don't have permission to manage registrants from front-end and it causes the issue. In this case, you will need to change the setting in Configuration of Event Booking. The steps are :

1. Go to Event Booking -> Configuration, find the config option Users can manage registrants from front-end .

2. Add ID of yourself (or your Joomla Group ID) into that config option .

After that, It will work as expected .

Regards,

Tuan

Thanks Tuan for your response. Actually, I was expecting some sort of message to say something to the effect that "You are not allowed to carry out this operation" as suppose to displaying "Internet explore can not display the web page"
Please add this information to your wish list for your next release.

Thanks again.

OK, thanks for the suggestion. Will do !

Tuan