Waiting list not automatic?

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13 years 2 months ago #14416 by bfta
Waiting list not automatic? was created by bfta
If the waiting list is used, if there is a cancellation, the user on the waiting list is not moved into the event. Instead there is a free space which allows someone not on the waiting list to register. Is this correct?

It would seem as if allowing users to cancel their own booking is not a good idea as it allows people not on the waiting list to get in an event before someone on the waiting list!

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13 years 2 months ago #14423 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Waiting list not automatic?
Hi

You are correct. Right now, it is not automatic. The reason is that the events are not only free events but also contains paid events.

If an event is paid event, users cannot be moved automatically from waiting list into registrants because if we do so, this user won't have to make payment to attend event ?

So the idea of waiting list is that when someone cancel their registration, admin can email one of registrants in waiting list and he can access to the site to register for the event again .

In the future, maybe I will allows admin to move a registrants from waiting list to become registrants. However, admin still need to do it manually.

Hope my answers/explanation is clear to you .

Regards,

Tuan

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13 years 2 months ago #14425 by bfta
Replied by bfta on topic Re: Waiting list not automatic?
Hi Tuan,

Yes that's clear, thanks. For paid events i understand. It would be great for me if it was automatic for free events :)

Thanks,
Rob

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13 years 2 months ago #14428 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Waiting list not automatic?
Agreed for free events. Will consider adding support for this feature into future release .

Regards,

Tuan

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13 years 2 months ago #14429 by bfta
Replied by bfta on topic Re: Waiting list not automatic?
Excellent ! :D

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13 years 1 month ago #14540 by IdentitySolutions
Replied by IdentitySolutions on topic Re: Waiting list not automatic?
Hi,

I would like to suggest a slightly different feature for automating waiting lists.

It would help greatly to send notification emails to all people on a waiting list for a specific event should a vacancy becomes available for that event. This way, it doesn't matter if it's a free or paid event. Who ever is the first one - wins! This will also eleminate a need for an administrator to do anything manually.

I hope you can release this feature soon.

Cheers.

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13 years 1 month ago #14543 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Waiting list not automatic?
Nice suggestion. Will try to implement it into the extension ASAP !

Regards,

Tuan

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13 years 1 month ago #14552 by bfta
Replied by bfta on topic Re: Waiting list not automatic?
Sounds great! :)

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12 years 11 months ago - 12 years 11 months ago #15717 by PenniMD
Replied by PenniMD on topic Re: Waiting list not automatic?
Would LOVE automatic emails!!! btw, great extension Tuan, I am very happy with it :):):)
Last edit: 12 years 11 months ago by PenniMD.

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