Registration Date display error in Back End list

  • Robert Ivey
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13 years 6 months ago #14170 by Robert Ivey
Hi Tuan
The 'Registration Date' column in back end 'Registrant Management' list appears to be incorrect. It shows in our case that 41 people registered so far today, when I know from notification emails received that the correct number is 7. (csv export has the same error).
A comparison check against a csv export taken last week shows different registration dates from what is showing now in the system - something seems to be causing the Regisration date to change on it's own.

Secondly, the date column does not sort correctly - the above 7 names appear at the top of the list - and the remainder of the 41 above appear much further down the list in no identifiable order.
Any help you csan offer would be appreciated. Best wishes, Bob

bivey

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13 years 6 months ago #14192 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Date display error in Back End list
Hi Bob

That's strange. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it ?

Regards,

Tuan

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