Events Booking causes Joomla Registration error

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13 years 3 months ago - 13 years 3 months ago #13969 by renejdm
Hi,

Events Booking causes the Joomla registration process to fail. The first error message I get is (see attached).

Rene
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Last edit: 13 years 3 months ago by renejdm.

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13 years 3 months ago #13970 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Events Booking causes Joomla Registration erro
Hi Rene

Could you please explain more detail ? Event Booking and Joomla Users registration are two independent components, so Event Booking should not causes Joomla registration error . Please give me more information !

Tuan

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13 years 3 months ago - 13 years 3 months ago #13971 by renejdm
Hi,

Please go to angermanagementcentre.ca and try to create an account. You will see the error message.

Rene
Last edit: 13 years 3 months ago by renejdm.

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13 years 3 months ago #13972 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Events Booking causes Joomla Registration error
Hi Rene

Why do you think that EB causes this error ? The registration page www.angermanagementcentre.ca/component/users/?view=registration has nothing related to EB (no modules or component, plugin in EB are loaded on that page). So basically, it is one of the component or module on your site causing this issue, not EB !

Regards,

Tuan

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13 years 3 months ago #13973 by renejdm
Hi Juan,

Just because there are no modules ("no modules or component, plugin in EB are loaded on that page") on a page does not mean that it is impossible for code to be incompatible and cause errors in unexpected ways. The registration is going through. There is the calendar:setup message that gets displayed when a user clicks "create an account". I believe this has to do with your component.

Do you want to investigate?

Rene

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13 years 3 months ago #13974 by renejdm
Hi Juan,

I solved the problem by disabling the user-profile plugin.

Thanks,

Rene

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13 years 3 months ago #13975 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Events Booking causes Joomla Registration error
So it is nothing related to Event Booking as I said. Please don't think that when you have error on your site, that errors must cause by Event Booking !

Tuan

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13 years 3 months ago - 13 years 3 months ago #13976 by renejdm
Hi Tuan,

Indeed it had nothing to do with your plugin. But I have run into errors before from component developers who swore that it was impossible for their component to cause a bug (they gave the same arguments that you did) because nothing got loaded an a page, etc. After days of investigation it turned out that they were indeed incorrect and the bug was caused by their component.

Anyway I solved the problem myself. There are a few minor issues with your component but I have not had the time to try to get support from your company.

I will create some posts tomorrow that address these other issues.

Sincerely,


Rene
Last edit: 13 years 3 months ago by renejdm.

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