Group registration count and export issue

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12 years 3 months ago #13458 by pesz1
Hi

I had a user register himself and 4 other users (total of 5 payments were process successfully). His name shows up on the "Registrants" list but the count does not include himself, it shows 4. When I export the list, the report shows the 4 users he registered but not his record. Please advise?

Thanks,

Mike

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12 years 3 months ago - 12 years 3 months ago #13460 by pesz1
I noticed now after a couple of tests that users are not including themselves in the group registration and are assuming the billing information form registers them which is does not. Is this correct? How ban the billing information be included as a registered member?
Last edit: 12 years 3 months ago by pesz1. Reason: added more info

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12 years 3 months ago #13501 by warsawchapter
Replied by warsawchapter on topic Re: Group registration count and export issue
Hi Mike,

I use group registration for events on my Club site and it works ok. Simply I put info for users:
1) For Group registration:Number registrants : " Please enter number of event attenders for your group registration including You ..."
2) Group Registration: Member 1 information : " Please enter your name first"
3) Group Registration: Member 2 information : " Please enter your guest first"
and so on. And it works ok. You got proper list of users.

Darek

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12 years 3 months ago #13548 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Group registration count and export issue
Thanks Darek for helping me reply the question .

@pesz1 : Does the explaination from Darek clear enough ? Do you still have questions ?

Tuan

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12 years 3 months ago #13624 by pesz1
Thank you both for the replies and sorry for my delay.

Your suggestion makes sense, I will add that verbiage to the page.

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