PayPal SandBox Problem

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13 years 4 months ago #12922 by basile
PayPal SandBox Problem was created by basile
Hi,

I have installed and configured events booking. I tested an offline payment and everything was ok (registrant, mails etc). Then I tried to test an online payment using the paypal sandbox. The redirection to sandbox was ok as well as the payment process. Then I clicked on the link provided by sandbox to be redirected back on my site and I redirected to the confirmation page, but no mail has been send to the buyer's email nore registrant appears on the registrants list.

What is going wrong? Can anybody help?

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13 years 4 months ago #12929 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: PayPal SandBox Problem
Hi

Paypal changed their testing API recently, so Paypal sandbox doesn't work on old version of Event Booking. Could you please download latest version (1.4.3), upgrade to your site and test it again ? After upgrading, I believe it will work well as expected !

Regards,

Tuan

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13 years 3 months ago - 13 years 3 months ago #13015 by kmedri
Replied by kmedri on topic Re: PayPal SandBox Problem
I have Joomla 1.7.3 and Event Booking 1.4.3 and have this same issue.
It takes you back to the website and shows the confirmation screen, however there are no confirmation emails and no new attendees are created. Its as though they never purchased the tickets to the event.
It works on the real PayPal though.
Kind Regards and Happy New Year
Last edit: 13 years 3 months ago by kmedri.

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13 years 3 months ago #13016 by basile
Replied by basile on topic Re: PayPal SandBox Problem
It seems that something is going wrong with Paypal Sandbox. I didn't test it with a real paypal acount yet but I hope that it will work. If anybody test it with a real account does it complete the transaction automatically or you must login to your account and accept the payment?
Any answer will be appreciated!

Happy New Year To All

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13 years 3 months ago #13019 by kmedri
Replied by kmedri on topic Re: PayPal SandBox Problem
@basile I have tested on my live PayPal and it does work.

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13 years 3 months ago #13040 by basile
Replied by basile on topic Re: PayPal SandBox Problem
Finaly, everything is going well with live PayPal account.

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13 years 3 months ago #13056 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: PayPal SandBox Problem
Thanks all for confirming that it works !

Tuan

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13 years 3 months ago #13362 by boussineau
Replied by boussineau on topic Re: PayPal SandBox Problem
Hi Tuan

I just had the same problem with sandbox, with no mail sent and no registrant stored. But I'm happy to read that online mode works properly. I cross fingers...
Nevertheless do I have to get the new version of plugin ? (I run EventBooking 1.4.1 with Joomla 1.7.1). If so, can you attach the file ? Or did you solve the issue with a newer plugin version ? If so, can I get it ?
Second issue is that even if selecting in my Paypal account that buyer has not necessarily to open a paypal account, sandbox asks the buyer to open an account. I hope the online behaviour is different. Do you confirm ?

Thanks a lot
Eric

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13 years 3 months ago #13366 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: PayPal SandBox Problem
Hi

1. You are using old version of the extension . The latest version now is 1.4.3 . This version works with Paypal Sandbox .

2. Second issue is that even if selecting in my Paypal account that buyer has not necessarily to open a paypal account, sandbox asks the buyer to open an account. I hope the online behaviour is different. Do you confirm ?


=> Yes, that's just the behavior of Sandbox .

To get new version, please submit a support ticket let me know the Paypal email (or Paypal transaction id of your purchase) . I will check order, assign it to your account so that you can login to download it !

Regards,

Tuan

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