URGENT: Offline Payment Text

Despite changing the Offline Text in Event Booking -> Configuration -> Messages

When somebody registers using offline payment, the confirmation page says this at the bottom:

Please send the offline payment via our bank account . Information of our bank account is as follow :

Tuan Pham Ngoc, Ngan Hang Ngoai Thuong Vietcombank, Account Number XXX045485467

If we don't receive your payment within 3 days, we will cancel the registration and you cannot attend to this event .

Regards,

Events management Team

The email has the correct wording, but this remains and I cannot find where to change this. Where can I this?

Have you tried looking under Event Booking > Translation ?

Hi

The message can be found on Event Booking -> Configuration, Messages tab, Thank you message (offline payment) config option !

Regards,

Tuan

As per the first line in my post, this is where it was changed.

The email comes across with the correct text, the thank you page, does NOT.

this is a big issue as she is running a LivingSocial coupon and have has over 50 people back out because of the 'shady Vietnamese address' showing to people.

Please note that there are two config options :

1. Thank you message (offline payment) : Please make sure you change this setting. This is the message will be displayed on thank you page .

2. User email body (offline payment) : This is the message which will be sent to registrants on confirmation email .

From what you are talking about, I believe you change the config option #2 but haven't changed the config option #1 yet. Please try to check it one more time .

If you want, you can submit a support ticket giving me administrator account of your site so that I can check it for you !

Regards,

Tuan

I apologize for not reading that fully in your last message. I have changed the text in both spots now.

All fixed up!

OK, Great !

Tuan