Auto reminder issue

I am trying to run the eb_auto_reminder.php from a cron but I keep getting the below error:

*****
Status: 301 Moved Permanently
Set-Cookie: 900acc0145740d005dc5761874154161=d5e9bbda835773cbf764bca512530c5d; path=/
P3P: CP="NOI ADM DEV PSAi COM NAV OUR OTRo STP IND DEM"
Location:
Content-type: text/html
******

I am running sh404sef on the site and I thought it might have to do with that but turning it off did not seem to have an effect. Any quick help would be appreciated.

The problem appears to be in eb_auto_reminder.php

the line is: require_once dirname(__FILE__).'/index.php';

If I comment this line out the 310 error goes away but of course the reminders do not run either.

Hi

That's strange. Can you please try to access to the file directly ? yoursiteurl.com/eb_reminder.php to see what it says ?

Tuan

It redirects back to www.mysite.org without any index.php at the end.

I think what is happening is that the sh404sef/htaccess file is redirecting index.php so it cannot be required in your code.

Maybe there is another way to call the joomla and event booking setup code?

I've got the same error happening after running the cron.

How was this resolved please?

Viv

@viv : What version of the extension you are using ? In the latest version (1.4.4), we don't have to use cron job anymore. Just install and publish the EB Reminder plugin (the file plug_ebreminder.zip in the package) and It will work well. No need for setting up cron jobs anymore.

Regards,

Tuan

If that the case with newer versions? We don't need to setup a cron job ever? I am running 1.5.3. the reminders just automatically go out? Can you tell me when they would go, how often is a cycle done?

I did some digging and see that you have a plug-in now that does this. I installed it and it is working.

One question - I used [REGISTRATION_DETAIL] and it didn't expand in the detail of the reservation in the reminder email. I want to show the number of guests registered in the group. Is it possible to show that (#Registrants)?

Hi there

I have version 1.6 for joomla 3

The auto reminder no longer works - I found an old post that says I can use an "eb_auto_reminder.php" file in root and then create a cron job on the server to run the updates

I have set it to 10am every day and to send me an email

1st attempt
/usr/local/cpanel/bin/jailshell: /home/wor002/public_html/eb_auto_reminder.php: Permission denied
changed CHMODS to 777

2nd attempt
/home/wor002/public_html/eb_auto_reminder.php: line 1: ?php: No such file or directory
/home/wor002/public_html/eb_auto_reminder.php: line 2: [option]: command not found
/home/wor002/public_html/eb_auto_reminder.php: line 3: [task]: command not found
/home/wor002/public_html/eb_auto_reminder.php: line 4: syntax error near unexpected token `('
/home/wor002/public_html/eb_auto_reminder.php: line 4: ` require_once dirname(__FILE__).'/index.php'; '
removed front forward slash

3rd attempt
/home/wor002/public_html/eb_auto_reminder.php: line 1: ?php: No such file or directory
/home/wor002/public_html/eb_auto_reminder.php: line 2: [option]: command not found
/home/wor002/public_html/eb_auto_reminder.php: line 3: [task]: command not found
/home/wor002/public_html/eb_auto_reminder.php: line 4: syntax error near unexpected token `('
/home/wor002/public_html/eb_auto_reminder.php: line 4: ` require_once dirname(__FILE__).'index.php'; '


4th attempt
Status: 500 Internal Server Error
X-Powered-By: PHP/5.4.29
Content-type: text/html

I have an htaccess file that removes index.php from the URL

RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule .* index.php [L]

Is there a way around this issue - we need the responder to work - it's a new problem and the server has not been upgraded

Hi

Could you please submit a support ticket sending us super admin account of your site so that I can check to see which version you are using and then I can guide you to setup cron job ?

In the new version, the cron job just need to be setup to call an url, not run a file anymore. We will discuss more details when I see your ticket

Tuan